State Farm® Insurance Agent Austin Tollefson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dawn Schubert
December 18, 2025
"Appointment with Austin went excellent! Easy to understand and made the changes needed. Emailed him later in day for a quote for a new car. Called back after purchasing car talked to Melissa and she made the next change and sent me new temp cards for our new car."
"Thank you for your review Dawn!! Its a pleasure working with you and your insurance needs! "
Joe Grell
December 9, 2025
"Sarah is a wonderful agent and very pleasant person. We are very happy that she is our agent."
"Thank you for your review Joe!! Sarah is a very valued member of our team!! "
Robbyn McGary
December 9, 2025
"Austin and team are outstanding! Always quick to respond and assist. I also want to note Austin suggested the Drive Safe option for us and we installed it in my 20 year old daughters car shortly after she started driving a few years ago. We forgot all about it until recently she was in an accident, within seconds of the accident I was notified by State Farm of the accident. I pay for another app just to have this service and was never notified by that app service of the accident. I’m so grateful for State Farm and the Drive Safe feature, not only does it keep us informed, it saves us money too!"
"I am so grateful your daughter is ok. As we spoke, vehicles can be fixed/ replaced. Thank you for your review and your insurance business!"
Brett Barnett
December 8, 2025
"Great company major savings, and more coverage!! Well worth a call! They are are so nice to talk to and really will have your interest at heart. Can't speak highly enough of them."
"Thank you for your review Brett! We look forward to serving your insurance needs!! Thank you for your business. "
Lindsay Najbrt
December 1, 2025
"Great communication! Set up was easy and everyone was so friendly!"
"Thank you for your review! We are so happy to have you at our agency!! "
Nick Fellbaum
October 15, 2025
"Melissa is great! She’s friendly, knowledgeable and funny too! She answered all my questions and walked me through the whole policy as I compared it to what I already had and I decided that State Farm was indeed the better option for me. I love the personal touch she brings!"
"Thank you Nick, we are so happy you walked away confident in choosing us to service your insurance needs!!"
kathryn sarnstrom
August 28, 2025
"Melissa , was so helpful im 70 years old and she helped me to change all my insurance around she listen to me and made me feel confident in what we where changing"
Deb nichols
August 21, 2025
"Melissa was great to work with. She was responsive and organized and pleasant!"
"Thank you for your review!! "
dayton bowe
April 15, 2025
"Very easy to work with Melissa. She had everything prepared when I stopped in and she set me up on auto pay so I didn't have to. Thanks"
"Thank you for your review and business. We try our best to make insurance simple here."
Melissa Greene
April 3, 2025
"Melissa was very pleasant to work with and had rapid response times. She made obtaining homeowners insurance seamless and low drama."
"Thank you for your review and business Melissa. Welcome to our agency, we are so happy to have you!"
Lisa Simon
March 26, 2025
"Austin was very easy to work with and answered all of my questions. He was also very accommodating in getting me in for a virtual appointment to take care of things on short notice."
"Thank you Lisa!!"
Patti Dee
March 19, 2025
"Fast service, great rates and friendly service!"
"Thank you for your business!!"
thomas schwarzenberger
February 6, 2025
"great staff, friendly and knowledgeable. makes sure everything I have is covered appropriately, not over insured. Austin is a nice guy, a good guy. talk about life and then insurance stuff."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Melissa Holmen
January 14, 2025
"I worked with Sarah Cooley to buy insurance here. She is pleasant, efficient, and patiently helped me sort through all the details in buying insurance. I highly recommend."
"Thank you for your review!! "
Andrii Bikir
November 20, 2024
"Switching from prog****ve I made my insurance bill twice less! 💸 Both over the phone and by email I got the quote in under 10 min. Could start the service as easy and fast as never before."
"Thank you so much for your review and auto insurance business!!"
Jeff Webb
November 1, 2024
"I did some shopping around and they were 1/2 as much for the same coverage!! Great customer service and very knowledgeable!! I highly recommend them!!"
"Jeff thank you for your review!! We are grateful for your insurance business!!"
Jackie Hjelm
September 14, 2024
"After many years with another insurance agency - we looked for another agency that could help us reduce costs without reducing coverage. We worked with Melissa at the Tollefson agency in Lake Hallie to increase our home and auto coverage and save $100/month! It was a delight working with Melissa. All our questions answered and we now feel very relieved we made a very good choice w State Farm."
"Jackie we are so happy we could connect and earn your business!! Thank you!!"
Robert Sebesta
September 13, 2024
"They were very courteous and patient. Also their knowledge is exceptional"
"Thank you Robert we are so happy to have your business!!"
Kevin Bottlemy
September 6, 2024
"I was very satisfied with the questions I asked and answers that were giving highly recommended thank you very much for all the help"
"Thank you for your 5 star review Kevin!!"
Renee Dauphin
August 6, 2024
"Saved me money and made everything simple on the phone."
"Thank you for the review and business!"
Victoria Watton
July 31, 2024
"It's always a pleasure working with Austin and Melissa! They are always there to answer any questions and concerns I may have regarding my policies."
"Thank you for your review! it is a pleasure to serve you!!"
Roxy Austin
June 27, 2024
"Melissa was very nice and answered all my questions. Their rates were lower than my present insurance company. Thank you!!"
"Thanks for the review! We are happy to have you! "
Vanessa Nicpon
June 26, 2024
"Best customer service and experience all around. Melissa was able to send me a quote in five minutes after contacting her. The next day she was able to set up a policy that fit my needs. She went through step by step each part of the process and was able to save me a ton of money! Thank you so much for your hard work!"
"Thank you so much for your review and business!! Melissa is a great member of our team!!"
Lynn Greene
April 12, 2024
"So happy they were able to find the best plan for my needs! Very informative and so easy to work with!"
"Thank you Lynn, we are so grateful to have your business!"
Steven Brown
March 20, 2024
"Great people here! Appreciate the great communication, and easy interaction with Melissa,and Austin. The steer clear app I think is a great thing for my son,or anyone. Definitely will improve your driving habits for the better! We all know there are some driver's that could use a little help... Drive safe everyone!"
"Thank you for your review Steven! We appreciate you and your business!!"